The Importance of iPaaS and its use in E-Commerce

The Importance of iPaaS and its use in e-commerce

The Importance of iPaaS and its use in E-Commerce

What is iPaaS?

Integration platform as a service (iPaaS) is a cloud-based application infrastructure that is used for both the development of single applications and enables integration between various applications. iPaaS is also built upon the use of Software as a Service (SaaS), application software, and Infrastructure as a Service (IaaS), a virtualized environment on which systems can be deployed. Integration with SaaS can handle simple integration scenarios like point-to-point or point-to-multipoint but cannot adequately manage complex scenarios. In simple terms, iPaaS is a platform used to build and deploy integrations within the cloud and between the cloud and enterprise.

Why is iPaaS important?

iPaaS helps businesses achieve digital transformations for the future. iPaaS aids in simplifying the connections between an enterprise’s numerous cloud applications that are used by various parts of the organization. Instead of having to rely on the IT team to make sure the systems interact with each other, iPaaS will diminish the extra work and as a result, will reduce costs and improve speed and efficiency.

iPaaS is a vital component within a hybrid integration platform (HIP). According to Mulesoft, in 2018, 20% of large organizations used their hybrid integration platforms to integrate other platforms[i]. As more applications move to the cloud, they must combat the cloud silo problem, the challenge that comes with shifting to cloud and integrating SaaS with other SaaS applications or older legacy systems.

Since the iPaaS system is fully integrated in the cloud, it can be accessed from anywhere with an Internet connection. It also holds a multi-tenant architecture so that multiple tenants share the same infrastructure, as well as being able to scale easily to add on-demand resources to meet high-volume data-integration demands as the business grows.

iPaaS integration with E-Commerce

According to a report from Big Commerce, 80% of shoppers shop online monthly, with e-Commerce growing 23% year-over-year [ii]. Many applications and services have become available to help retailers accelerate their online presence and grow.

The applications and services simplify the process of interacting with customers in real time, targeting and marketing to potential consumers, personalizing online interactions, outsource fulfillment, optimizing the return system and various other capabilities.

In the age of Amazon, customers are getting used to having superiorly fast delivery fulfilment. E-Commerce retailers can no longer afford data bottlenecks. Systems of data and information cannot be isolated from one another and require immediate information exchange capabilities.

TIBCO iPaas Software claims win

TIBCO received the highest score out of 14 criteria in the latest Forrester Wave report for their integration-platform as a service and (iPaaS) and hybrid integration platform (HiP) services. TIBCO received the highest possible scores for the criteria of market approach, revenue, and number of customers.

It cited the company’s differentiators as: “embedded integration environment within Salesforce, advanced support for IoT integration, a focus on diminishing operational costs with operational intelligence, and the capability to run on AWS Lambda to benefit from the spot market pricing model”[iii].

If your organization is looking to easily scale and continually innovate with your cloud systems or with e-commerce retail integrations, contact iTechtions. We are partnered with TIBCO and will help bring your ideas to life.


[i] Wallace, Tracey. “Ecommerce Trends in 2019 ( 147 Statistics About Online Shopping).” The BigCommerce Blog, 22 Jan. 2019,

[ii] “Why You Need More than IPaaS to Tackle Hybrid Integration.” MuleSoft, 5 Sept. 2018,

[i] Estopace, Eden. “TIBCO Cited in IPaaS and Hybrid Integration Platforms Report.” FutureIoT, 8 Jan. 2019,





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